Frequently Asked Questions
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Find common answers about using the site and how it works.
FAQ's
Perch is an on demand coworking membership which you can choose to pay for on a monthly subscription or pay as you go basis. We are here for remote workers, ‘work from homers’, digital nomads and anyone who needs somewhere to work from on their terms. Why just work from one space when there are so many to choose from.
Learn MoreWhen you need somewhere to work, check out the spaces in your location and book a hot desk via the Perch app or website and get to work. You can choose to opt for a monthly subscription of 32, 64 or 96 credits per month or if you aren’t quite feeling that, why not try out our pay as you go option. Once you have booked a space, you will check in when you arrive and check out when you leave and only pay for the time you have spent in the space, or the hours will be deducted from your monthly subscription amount.
Learn MoreOnce you have booked a space, your bookings will show in the ‘reservations’ tab. When you click on the current reservation it will take you to a page which will prompt you to open your reservation. When you arrive at the space make sure to check in using the 'Check In' button. Once you leave the space make sure you Check Out using the same steps as above. If you don’t check out of the space at the end of your visit, you will be automatically charged for a full day / 8 credits will be deducted from your plan. Please note if you forget to check in on arrival, you will be charged for a day pass.
Learn More4.Does the membership allow me to use different spaces or am I tied to just one space for the month?
You can use any space on our platform throughout your membership with us, this means if you are based in London but travelling to Manchester you have the option of working from both locations throughout the month. There are over 20+ locations our platform and you are free to use any of these. When you join Perch to get on demand access instantly to coworking spaces around the world.
Learn MoreSome of our partner spaces decide that they would like their users to spend a minimum time period at their space. This means that if you only work for 2 credits in the space you will be charged the minimum booking time of 4 credits. This will vary depending on the space.
Learn MoreAbsolutely, make sure they sign up to the app and they will get a free 8 hours on us. Make sure to let us know that you referred them, and we will make sure we say thank you with a free day pass.
Learn MoreSome spaces will get full before you can get access to them, however this only temporary. The spaces can be booked on a daily basis. If you know you need a space for next Tuesday for example you can book it in advance.
Learn MoreOh no! We are sorry about that. We are adding new locations to our platform all the time, so be sure to check back soon to see if there’s something nearby. It would also be great if you could let us know where you are based so we can work on finding spaces in that area. On the ‘more’ tab at the bottom of the app, click on contact us and let us know where you would like to see more spaces.
Learn MoreAt the moment we can’t roll the credits over, however this is something we are working on. If this issue arises be sure to let us know and we will be more than happy to help sort this out for you.
Learn MoreYou have the option to upgrade your account for the rest of the month, which will give you more credits. If you decide not to keep the upgraded plan for the second month, make sure you cancel the extra plan before it renews. You can check when plans are valid from in your ‘My Account’ section. You also have the option of Pay As You Go for the extra credits you work, just go to your ‘My Account’ section and click ‘Add New Plan’.
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